Bin There Dump That is a simple, repeatable business driven by our ability to offer world class customer service.
We're the easy button in an often cluttered and confusing industry. We strive to provide a service with no hassles, consistently on time, respectful of our customer’s property with clean trucks and compact bins that fit where the customer wants them and are delivered by professional Dumpster Delivery Experts.
Our service is residential friendly and customer experience focused.
Why use a second rate service when you can go first class?
Our dumpster rental services are perfect for people who are in the process of:
Bin There Dump That offers a unique dumpster rental experience with attention to detail which is not common in the dumpster rental industry.
Some features of our system include:
However our dumpsters are only part of what make Bin There Dump That so unique in the market. The real differentiator is how we interact with our customers and provide an unmatched customer service experience.
First impressions matter. No one likes calling to inquire about a service only to get the company’s voicemail or a long automated message. At Bin There Dump That we strive to answer the phone every single time it rings both during and after hours (ask us how!) so we never miss an opportunity to help our customers.
Our Dumpster Consultants are trained to ask questions and guide our customers towards choosing the right sized dumpster for their particular project. We don’t expect people to be experts in dumpsters (that’s our job), so we also provide a handy guidebook on “Everything you Need To Know About Renting A Dumpster”.
Once the pricing has been explained and the job has been booked, our Dumpster Delivery Expert will deliver the dumpster during the agreed upon delivery window. They will have all the information needed to make it a seamless delivery, including on which side of the driveway to place the dumpster.
When the bin is full simply call your local Bin There Dump That operator to come pick it up. The Dumpster Delivery Expert will even ensure that your property is swept up and tidy before they go.
Our customers will receive their invoice via email which will show transparent pricing and should never have any surprises.
We work hard to make the dumpster rental process effortless for our valued customers.
Bin There Dump That is North America’s only provider of Residential Friendly Dumpsters®. And although the term “residential” may seem like we only cater to homeowners, half of a Bin There Dump That Franchise Operator’s customers are, in fact, contractors. They key is that these contractors work on and in people’s homes… residential!
The application for Bin There Dump That is perfectly suited to both homeowners and contractors. Many of our contractor customers include:
We also work hard to help our local Franchise Operators build their contractor business through our National Relationships program. We have corporate team-members who are working hard to build relationships with national contractor companies, like Paul Davis Systems, 911 Restoration, Alair Homes, PuroClean, BP Environmental and 1-800 Board Up. The relationship is built on the corporate level and then passed down to the local Franchise Operator to work with their local contact. It’s a win-win and a huge advantage to being part of a Franchise System.
Debris removal for remodeling, renovations, re-roofing, disaster clean-up, home projects and other personal reasons have fueled the need for roll-offs, dumpsters and mini-bins for years. There is an established demand and the market is mature, however it is highly fragmented.
There are the big players who specialize in heavy industrial projects, new home construction, commercial business (restaurants and retail) and city-contracted curbside pickups. And in each city there are also a number of what we call "Dumpster Dave" type companies - a truck driver, owner-operator with a handful of dumpsters, a cell phone, maybe a website and usually nothing more than a prayer as a marketing plan.
Part of the due diligence and market evaluation we ask of every franchise candidate is to call and interview all the competitors in your area. We believe you'll be shocked at how poor to non-existent the customer service will be, to say nothing of the complete lack of closing the sale, which permeates the industry and always gives Bin There Dump That a HUGE competitive advantage in each market.
Most people perceive that bad things happen in traditional dumpsters. They catch on fire, they smell, they are usually old rust buckets! Traditional dumpsters are huge, long whales that crack driveways and are placed far away from your project. Homeowner Associations and cities ordinances are not friends with traditional dumpsters. Let's face it, using a traditional dumpster is like using a port-a-potty - sometimes needed, rarely enjoyed!
… Enter Bin There Dump That.